BusinessOfficial Payroll Survey · 99/10010+ years
Staff / Lead Customer Success Manager Salary in New York
2026 · Staff, lead, and principal-level professionals in the top 10% of earners.
$194,201/yr
Typical range: $175,620 – $217,266
P90 · BLS OEWS employer payroll data
Customer Success Manager salary by experience level in New York
Customer Success Manager Salary Progression in New York
From entry-level through staff — based on BLS OEWS percentile data
| Experience Level | Years | Percentile | Annual Salary | Monthly | vs Entry |
|---|---|---|---|---|---|
| Entry | 0 yrs | 0 yrs | $90,165 | $7,514 | — |
| Junior | 2 yrs | 2 yrs | $113,746 | $9,479 | +26% |
| Mid-Level | 4 yrs | 4 yrs | $130,392 | $10,866 | +45% |
| Senior | 6 yrs | 6 yrs | $149,812 | $12,484 | +66% |
| StaffThis page | 10 yrs | 10 yrs | $194,201 | $16,183 | +115% |
| Principal | 14 yrs | 14 yrs | $233,041 | $19,420 | +158% |
| Distinguished | 18 yrs | 18 yrs | $242,751 | $20,229 | +169% |
Current Salary
$194,201
Staff / Lead · 10+ years
Hourly: $93/hr
Next Level Target
$233,041
Principal · 14
+$39Kpotential uplift
Career Opportunity
60/100
Good
+22% demand · Low AI risk
Frequently Asked Questions
What is the staff / lead Customer Success Manager salary in New York, NY?
Staff / Lead Customer Success Managers in New York, NY earn approximately $194K per year (2026). This corresponds to the P90 range of BLS OEWS employer payroll data.
How much does a staff / lead Customer Success Manager make per hour in New York, NY?
Based on $194K annually, the hourly rate is approximately $93/hr (2,080-hour work year).
How do I get from staff / lead to senior Customer Success Manager in New York, NY?
The typical progression takes 2–4 years with consistent skill development, project leadership, and strategic job moves. A senior Customer Success Manager in New York, NY earns $176K–$217K/yr.