BusinessOfficial Payroll Survey · 99/10010+ years
Staff / Lead Customer Success Manager Salary in Boston
2026 · Staff, lead, and principal-level professionals in the top 10% of earners.
$195,028/yr
Typical range: $176,368 – $218,191
P90 · BLS OEWS employer payroll data
Customer Success Manager salary by experience level in Boston
Customer Success Manager Salary Progression in Boston
From entry-level through staff — based on BLS OEWS percentile data
| Experience Level | Years | Percentile | Annual Salary | Monthly | vs Entry |
|---|---|---|---|---|---|
| Entry | 0 yrs | 0 yrs | $90,549 | $7,546 | — |
| Junior | 2 yrs | 2 yrs | $114,231 | $9,519 | +26% |
| Mid-Level | 4 yrs | 4 yrs | $130,948 | $10,912 | +45% |
| Senior | 6 yrs | 6 yrs | $150,450 | $12,538 | +66% |
| StaffThis page | 10 yrs | 10 yrs | $195,028 | $16,252 | +115% |
| Principal | 14 yrs | 14 yrs | $234,034 | $19,503 | +158% |
| Distinguished | 18 yrs | 18 yrs | $243,786 | $20,316 | +169% |
Current Salary
$195,028
Staff / Lead · 10+ years
Hourly: $94/hr
Next Level Target
$234,034
Principal · 14
+$39Kpotential uplift
Career Opportunity
60/100
Good
+22% demand · Low AI risk
Frequently Asked Questions
What is the staff / lead Customer Success Manager salary in Boston, MA?
Staff / Lead Customer Success Managers in Boston, MA earn approximately $195K per year (2026). This corresponds to the P90 range of BLS OEWS employer payroll data.
How much does a staff / lead Customer Success Manager make per hour in Boston, MA?
Based on $195K annually, the hourly rate is approximately $94/hr (2,080-hour work year).
How do I get from staff / lead to senior Customer Success Manager in Boston, MA?
The typical progression takes 2–4 years with consistent skill development, project leadership, and strategic job moves. A senior Customer Success Manager in Boston, MA earns $176K–$218K/yr.