BusinessOfficial Payroll Survey · 99/1006–10 years

Senior Customer Success Manager Salary in Boston

2026 · Senior-level professionals in the top quarter of the market.

$150,450/yr

Typical range: $176,368 $218,191

P75 · BLS OEWS employer payroll data

Customer Success Manager Salary Progression in Boston

From entry-level through staff — based on BLS OEWS percentile data

Experience LevelYearsPercentileAnnual SalaryMonthlyvs Entry
Entry0 yrs0 yrs$90,549$7,546
Junior2 yrs2 yrs$114,231$9,519+26%
Mid-Level4 yrs4 yrs$130,948$10,912+45%
SeniorThis page6 yrs6 yrs$150,450$12,538+66%
Staff10 yrs10 yrs$195,028$16,252+115%
Principal14 yrs14 yrs$234,034$19,503+158%
Distinguished18 yrs18 yrs$243,786$20,316+169%
Current Salary
$150,450
Senior · 6–10 years
Hourly: $72/hr
Next Level Target
$195,028
Staff · 10
+$45Kpotential uplift
Career Opportunity
60/100
Good
+22% demand · Low AI risk

Frequently Asked Questions

What is the senior Customer Success Manager salary in Boston, MA?

Senior Customer Success Managers in Boston, MA earn approximately $150K per year (2026). This corresponds to the P75 range of BLS OEWS employer payroll data.

How much does a senior Customer Success Manager make per hour in Boston, MA?

Based on $150K annually, the hourly rate is approximately $72/hr (2,080-hour work year).

How do I get from senior to senior Customer Success Manager in Boston, MA?

The typical progression takes 2–4 years with consistent skill development, project leadership, and strategic job moves. A senior Customer Success Manager in Boston, MA earns $176K–$218K/yr.