BusinessOfficial Payroll Survey · 99/10010+ years

Staff / Lead Customer Success Manager Salary in Chicago

2026 · Staff, lead, and principal-level professionals in the top 10% of earners.

$159,065/yr

Typical range: $143,846 $177,957

P90 · BLS OEWS employer payroll data

Customer Success Manager Salary Progression in Chicago

From entry-level through staff — based on BLS OEWS percentile data

Experience LevelYearsPercentileAnnual SalaryMonthlyvs Entry
Entry0 yrs0 yrs$73,852$6,154
Junior2 yrs2 yrs$93,167$7,764+26%
Mid-Level4 yrs4 yrs$106,801$8,900+45%
Senior6 yrs6 yrs$122,707$10,226+66%
StaffThis page10 yrs10 yrs$159,065$13,255+115%
Principal14 yrs14 yrs$190,878$15,907+158%
Distinguished18 yrs18 yrs$198,832$16,569+169%
Current Salary
$159,065
Staff / Lead · 10+ years
Hourly: $76/hr
Next Level Target
$190,878
Principal · 14
+$32Kpotential uplift
Career Opportunity
60/100
Good
+22% demand · Low AI risk

Frequently Asked Questions

What is the staff / lead Customer Success Manager salary in Chicago, IL?

Staff / Lead Customer Success Managers in Chicago, IL earn approximately $159K per year (2026). This corresponds to the P90 range of BLS OEWS employer payroll data.

How much does a staff / lead Customer Success Manager make per hour in Chicago, IL?

Based on $159K annually, the hourly rate is approximately $76/hr (2,080-hour work year).

How do I get from staff / lead to senior Customer Success Manager in Chicago, IL?

The typical progression takes 2–4 years with consistent skill development, project leadership, and strategic job moves. A senior Customer Success Manager in Chicago, IL earns $144K–$178K/yr.