Customer Success Manager Salary
in New York
2026 · Official labour data · 8 comparison cities
Last updated: August 2026 · Source: BLS OES Survey · 1.1M employer sample
Typical range: $108,178 – $173,395
How much does a Customer Success Manager make in New York, NY?
A Customer Success Manager in New York earns a median of $136,958/year (about $66/hour). Most earn between $108,178 (25th percentile) and $173,395 (75th percentile); top earners (90th percentile) make $214,514 or more — 19% above the US average. Figures are from BLS employer payroll data, not self-reports.
Understanding these Customer Success Manager salary numbers
We report percentiles, not a single average, because pay isn't evenly spread — a handful of very high earners would drag an average upward and mislead you. Here's exactly what each figure means.
Median (P50) — $136,958
Half of Customer Success Managers in New York earn more than this and half earn less. It's the most honest "typical" salary — better than an average, which gets skewed by a few top earners.
25th percentile (P25) — $108,178
The lower end of the typical range: 75% of Customer Success Managers earn more than this. It's common for early-career roles or lower-cost employers. Earning below it is grounds to negotiate.
75th percentile (P75) — $173,395
Your negotiation target: only 25% of Customer Success Managers earn above it. Reaching P75 usually means seniority, in-demand specialisations, or simply negotiating from data. See how to negotiate.
90th percentile (P90) — $214,514
Top earners: only 10% of Customer Success Managers make this or more — typically senior, highly specialised, or at the best-paying employers.
Gross vs after-tax pay
These figures are gross (before tax). What actually reaches your account depends on your country, state, and deductions. Estimate your net with the take-home calculator.
National vs New York pay
City figures apply the local market premium to BLS data, so New York differs from the US average by +19%. A higher number isn't always better once cost of living is counted.
Hourly rate — $66/hr
The hourly figure is the annual median divided by 2,080 (40 hours × 52 weeks). If you regularly work more than 40 hours, your real hourly rate is lower than this. Convert any salary with the salary calculator.
Why this differs from Glassdoor or Payscale
Those sites publish what people say they earn (self-reports), which skew high because higher earners report more often. Our figures come from mandatory employer payroll records (BLS OEWS), so they reflect the whole market — not just a vocal subset.
How current and reliable is this number?
This page carries a confidence score of 97/100, based on the data source and coverage. US figures track the latest BLS release and refresh automatically; international figures use OECD/ILO data. See the changelog for live data freshness.
What counts as a "good" Customer Success Manager salary in New York?
Around the median ($136,958) is solid and $173,395+ is strong — but "good" really depends on local costs. Check what the number is actually worth with the good-salary breakdown for New York.
Still curious how we get these numbers? Every figure is traceable to a primary source — see the full methodology and data sources.
Customer Success Manager salary in New York, NY: median $136,958 (P75 $173,395), per BLS OEWS via Official Salary, 2026.
Free JSON: /api/salary?job=customer-success-manager&city=new-york — no key. API & widgets →
Key insights for Customer Success Managers in New York
- ›Customer Success Managers in New York earn about 19% more than the national median for the role ($137K vs $116K).
- ›Cost of living in New York runs about 45% above the US average, so $137K is worth roughly $94K at national prices.
- ›After a simplified take-home estimate, $137K nets about $96K/yr — roughly $47K/yr left after typical single-person living costs here.
- ›Pay climbs with seniority: a senior/staff Customer Success Manager reaches about $192K — a +40% step from mid-level.
Customer Success Managers in New York typically earn $108K–$173K a year.
The market median is $137K — half earn above, half earn below.
Top earners (top 10%) make $215K or more.
Modelled from BLS OES national wage data and occupation premium analysis.
Customer Success Manager Salary Analysis — New York
Customer Success Managers in New York earn a median salary of $137K, which is 19% above the national median of $116K. New York's established technology sector sustains above-average demand for this role, supporting premium compensation.
Based on BLS Occupational Employment and Wage Statistics (OEWS) and employer payroll records. Figures represent the median (P50) across all experience levels in New York.
Cost of Living Adjustment
New York's cost of living is 45% above the US average. Your $137K salary has the equivalent purchasing power of approximately $94K in a city with average US living costs.
Salary Distribution — New York
5-band distribution from employer payroll records
New graduates, 0–1 yr exp
1–3 years experience
3–7 years, typical professional
Senior / high-performer — target
Staff / principal / lead
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Official Salary Fair Pay Score™
Is $137K a good salary for Customer Success Manager in New York?
Based on BLS data for 136,958 comparable professionals in this role
You're earning above the median — in the top half of this role's salary range.
Why This Salary?
How we arrived at $137K for Customer Success Managers in New York
Source: BLS OES. All figures reflect 2026 market conditions.
Customer Success Manager Salary by Experience Level in New York
How compensation grows from entry-level through staff / lead
| Experience Level | Years | Percentile | Annual Salary | Monthly | Hourly |
|---|---|---|---|---|---|
| Entry | 0 | 0 yrs | $89,023 | $7,419 | $43 |
| Junior | 2 | 2 yrs | $112,306 | $9,359 | $54 |
| Mid-LevelTypical | 4 | 4 yrs | $128,741 | $10,728 | $62 |
| Senior | 6 | 6 yrs | $147,915 | $12,326 | $71 |
| Staff | 10 | 10 yrs | $191,741 | $15,978 | $92 |
| Principal | 14 | 14 yrs | $230,089 | $19,174 | $111 |
| Distinguished | 18 | 18 yrs | $239,677 | $19,973 | $115 |
Based on BLS OEWS percentile distribution. Actual salary depends on employer, skills, and negotiation.
Skills That Earn More — Customer Success Manager
Estimated premium above the New York median based on market demand
Estimates based on job-posting salary premiums for verified high-demand skills.
Customer Success Manager Intelligence Report
Career metrics and full compensation breakdown — from BLS demand data
Career Opportunity Score
Composite: demand growth × 1.4 + (100 − AI risk) × 0.4
Total Compensation — Customer Success Manager
Beyond base salary: bonus, equity, and benefits
Bonus, equity, and benefits are modelled estimates from category norms (not scraped from any single employer); base is BLS. Actual total comp varies by employer, level, and negotiation.
Typical Benefits for Customer Success Managers
— show
Often adds 20–35% to your effective pay
Compare Customer Success Manager Salaries by City
How New York, NY stacks up against other major markets
| City | Median | P75 | vs US avg |
|---|---|---|---|
| New York, NY (current) | $136,958 | $173,395+ | +19% |
| San Francisco, CA | $171,410 | $217,013+ | +48% |
| Seattle, WA | $168,974 | $213,929+ | +46% |
| Austin, TX | $127,948 | $161,988+ | +11% |
| Boston, MA | $154,512 | $195,620+ | +34% |
| Chicago, IL | $125,949 | $159,457+ | +9% |
| Los Angeles, CA | $127,657 | $161,620+ | +10% |
| Denver, CO | $145,009 | $183,588+ | +26% |
| Washington DC, DC | $163,621 | $207,152+ | +42% |
Official Salary Career GPS™
What should I do next as a Customer Success Manager?
Higher-paying roles in the same field
Go deeper on Customer Success Manager pay
Frequently Asked Questions
What is the average Customer Success Manager salary in New York, NY?
The median Customer Success Manager salary in New York, NY is $137K per year (2026), based on BLS OEWS employer payroll data from 1.1 million employers. The top 25% earn $173K+ per year.
What is a good Customer Success Manager salary in New York, NY?
The 75th percentile ($173K/yr) is the professional benchmark — what the top quarter already earns. It's a documented, negotiable target backed by BLS payroll data. Anything above the median ($137K) is above-average for this role in New York, NY.
How much does a Customer Success Manager earn per hour in New York, NY?
Based on the median annual salary of $137K, a Customer Success Manager in New York, NY earns approximately $66/hr (2,080-hour work year). The P75 rate is ~$83/hr.
Is New York, NY a good market for Customer Success Managers?
New York, NY pays 19% above the US national average for this role. Demand for Customer Success Managers is growing 22% annually, and AI automation risk is rated low for this occupation.
How do I negotiate a higher Customer Success Manager salary in New York, NY?
Cite the BLS P75 figure ($173K) — it is verifiable public data from government payroll records. Request the full compensation package: base + equity/bonus + benefits. Timing matters: negotiate at the offer stage, not after acceptance. Counter with a specific number, not a range.
What is the entry-level Customer Success Manager salary in New York, NY?
Entry-level Customer Success Managers in New York, NY (10th–25th percentile) earn roughly $87K–$108K per year, rising toward the $137K median with experience and in-demand skills.
What does a senior Customer Success Manager earn in New York, NY?
Senior Customer Success Managers in New York, NY — the top quartile up to the 90th percentile — earn about $173K–$215K per year, with the top 10% making $215K+.
How Is This Salary Calculated?
Every number is derived from a transparent, reproducible methodology — no estimates, no black boxes.
Where does the salary data come from?
All US figures come from the BLS Occupational Employment and Wage Statistics (OEWS) survey — a mandatory biannual survey of 1.1 million US employers who report actual payroll data.
How is the New York figure calculated?
The BLS publishes metro-area occupational wage statistics for 300+ US metropolitan areas. For New York, Official Salary uses the BLS metro premium ratio (metro median ÷ national median) and applies it to the national baseline.
What do P10, P25, P50, P75, and P90 mean?
These are salary percentiles from employer payroll records. P50 (median) means 50% of workers earn less. P75 means 75% earn less — this is the recommended negotiation anchor. P10 and P90 represent the bottom 10% and top 10% respectively.
How is take-home pay estimated?
Take-home pay is estimated using progressive tax brackets from official government sources (IRS for US, HMRC for UK, ATO for Australia, etc.). Social contributions (National Insurance, FICA, etc.) are added. These are estimates — actual take-home depends on deductions, filing status, and location.
How often is data updated?
US BLS salary data refreshes every 24 hours via the BLS public API. OECD international wages refresh monthly. ECB currency rates refresh every 4 hours.
Full formulas and source citations on the methodology page.
What a Customer Success Manager salary really means in New York
Take-home pay, rent affordability, and remote benchmarking — on the $136,958 median.
Estimated take-home
≈ $8,673/month net
- Gross median
- $136,958
- Income tax
- −$22,408
- Social / FICA
- −$10,477
- Effective rate
- 24%
Federal income tax only (FICA included). State income tax varies. Single-filer estimate — not tax advice.
Rent affordability
of take-home on a typical 1-bed (~$1,730/mo)
The 30% rule says housing should stay under 30% of take-home. Here it's comfortably within that line. After all living costs (~$4,120/mo), roughly $4,553/mo is left to save or invest.
Cost-of-living data for New York; rent ≈ 42% of budget.
Remote vs onsite
typical fully-remote benchmark range
Onsite Customer Success Managers in New York earn the local median of $136,958. Fully-remote roles are usually benchmarked between the US median ($115,536) and the local rate — employers increasingly set remote pay by national or regional bands, not your city.
Compare all Customer Success Manager markets →How to reach the top 25% as a Customer Success Manager in New York
The gap between a typical Customer Success Manager and the top quartile in New York is $36,437/year — about $3,036/month more than the median. Reaching the 75th percentile ($173,395) usually comes down to seniority, in-demand specialisations, and negotiating from real data instead of hoping for a raise.
Education Premium — Customer Success Manager
How degree level affects salary · ACS Census data
Source: US Census Bureau ACS PUMS · BLS OES wage data.
Negotiation Deep-Dive
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New York Salary Transparency Law
Effective Sep 17, 2023Employers with 4+ employees must list salary/pay range in job postings
As a job seeker in New York, you have the legal right to request salary ranges in job postings.
Customer Success Manager in Other Cities
Top Business Jobs in New York
Data Source & Attribution
Salary data sourced from the U.S. Bureau of Labor Statistics OEWS survey (1.1 million employer payroll records), OECD Average Wages, Eurostat SES, ILO ILOSTAT, and other official national statistical agencies. Data is updated via ISR and reflects the most recent release cycle.