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Customer Success Manager Salary in Austin

2026 · Official labour data · 8 comparison cities

$127,948/yr

Last updated: August 2026 · Source: BLS OES Survey · 1.1M employer sample

Typical range: $101,061 $161,988

Very High Confidence · 97/100

How much does a Customer Success Manager make in Austin, TX?

A Customer Success Manager in Austin earns a median of $127,948/year (about $62/hour). Most earn between $101,061 (25th percentile) and $161,988 (75th percentile); top earners (90th percentile) make $200,402 or more — 11% above the US average. Figures are from BLS employer payroll data, not self-reports.

$81,689
Entry (P10)
$127,948
Median (P50)
$161,988
Top 25% (P75)
$200,402
Top 10% (P90)

Understanding these Customer Success Manager salary numbers

We report percentiles, not a single average, because pay isn't evenly spread — a handful of very high earners would drag an average upward and mislead you. Here's exactly what each figure means.

Median (P50) — $127,948

Half of Customer Success Managers in Austin earn more than this and half earn less. It's the most honest "typical" salary — better than an average, which gets skewed by a few top earners.

25th percentile (P25) — $101,061

The lower end of the typical range: 75% of Customer Success Managers earn more than this. It's common for early-career roles or lower-cost employers. Earning below it is grounds to negotiate.

75th percentile (P75) — $161,988

Your negotiation target: only 25% of Customer Success Managers earn above it. Reaching P75 usually means seniority, in-demand specialisations, or simply negotiating from data. See how to negotiate.

90th percentile (P90) — $200,402

Top earners: only 10% of Customer Success Managers make this or more — typically senior, highly specialised, or at the best-paying employers.

Gross vs after-tax pay

These figures are gross (before tax). What actually reaches your account depends on your country, state, and deductions. Estimate your net with the take-home calculator.

National vs Austin pay

City figures apply the local market premium to BLS data, so Austin differs from the US average by +11%. A higher number isn't always better once cost of living is counted.

Hourly rate — $62/hr

The hourly figure is the annual median divided by 2,080 (40 hours × 52 weeks). If you regularly work more than 40 hours, your real hourly rate is lower than this. Convert any salary with the salary calculator.

Why this differs from Glassdoor or Payscale

Those sites publish what people say they earn (self-reports), which skew high because higher earners report more often. Our figures come from mandatory employer payroll records (BLS OEWS), so they reflect the whole market — not just a vocal subset.

How current and reliable is this number?

This page carries a confidence score of 97/100, based on the data source and coverage. US figures track the latest BLS release and refresh automatically; international figures use OECD/ILO data. See the changelog for live data freshness.

What counts as a "good" Customer Success Manager salary in Austin?

Around the median ($127,948) is solid and $161,988+ is strong — but "good" really depends on local costs. Check what the number is actually worth with the good-salary breakdown for Austin.

Still curious how we get these numbers? Every figure is traceable to a primary source — see the full methodology and data sources.

Cite or reuse this data

Customer Success Manager salary in Austin, TX: median $127,948 (P75 $161,988), per BLS OEWS via Official Salary, 2026.

Free JSON: /api/salary?job=customer-success-manager&city=austin — no key. API & widgets →

Key insights for Customer Success Managers in Austin

✓ Reviewed by the Official Salary Data TeamUpdated August 2026Source: BLS OES 2026Confidence: LowMethodology
  • Customer Success Managers in Austin earn about 11% more than the national median for the role ($128K vs $116K).
  • Cost of living in Austin runs about 12% above the US average, so $128K is worth roughly $114K at national prices.
  • After a simplified take-home estimate, $128K nets about $95K/yr — roughly $57K/yr left after typical single-person living costs here.
  • Pay climbs with seniority: a senior/staff Customer Success Manager reaches about $179K — a +40% step from mid-level.
Official Salary Verdict™
Typical Range

Customer Success Managers in Austin typically earn $101K–$162K a year.

Market Median

The market median is $128K — half earn above, half earn below.

Top Earners

Top earners (top 10%) make $200K or more.

High-Paying Role

Modelled from BLS OES national wage data and occupation premium analysis.

Official government labour statistics (BLS OEWS)Updated monthly via BLS APIHuman-reviewed methodologyConfidence Score: 97/100Editorial policy →

Customer Success Manager Salary Analysis — Austin

Customer Success Managers in Austin earn a median salary of $128K, which is 11% above the national median of $116K. Austin's established technology sector sustains above-average demand for this role, supporting premium compensation.

Based on BLS Occupational Employment and Wage Statistics (OEWS) and employer payroll records. Figures represent the median (P50) across all experience levels in Austin.

Cost of Living Adjustment

Austin's cost of living is 12% above the US average. Your $128K salary has the equivalent purchasing power of approximately $114K in a city with average US living costs.

$128K
Nominal salary
+12%
CoL vs US avg
$114K
Real value

Salary Distribution — Austin

5-band distribution from employer payroll records

P10Entry Level
$81,689

New graduates, 0–1 yr exp

P2525th Percentile
$101,061

1–3 years experience

P50Median
$127,948

3–7 years, typical professional

P7575th Percentile
$161,988

Senior / high-performer — target

P90Top 10%
$200,402

Staff / principal / lead

Customer Success Manager salary chart for Austin, TX, 2026: median $128K, top 25% earn $162K+, from BLS employer payroll data
Customer Success Manager pay in Austin — free to share with attributionDownload chart
+11%
vs US avg
+22%
demand growth
Low
AI risk
Data Confidence
97/100A+
BLS.OEWS.2026.v2Updated Aug 3, 2026

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Official Salary Fair Pay Score™

Is $128K a good salary for Customer Success Manager in Austin?

Based on BLS data for 127,948 comparable professionals in this role

50
You're paid above average

You're earning above the median — in the top half of this role's salary range.

Bottom 10%: $82K·Median: $128K·Top 10%: $200K
Underpaid← MedianTop earner
Adjusted · 89% confidenceSource reliability: 40/40 (BLS)

Why This Salary?

How we arrived at $128K for Customer Success Managers in Austin

+11%
TX market level
TX pays 11% above the global baseline for this profession.
+12%
Austin metro premium
Major metro areas command higher salaries to offset cost of living.
+6%
High demand for Customer Success Managers
22% projected job growth creates upward wage pressure.

Source: BLS OES. All figures reflect 2026 market conditions.

Customer Success Manager Salary by Experience Level in Austin

How compensation grows from entry-level through staff / lead

Experience LevelYearsPercentileAnnual SalaryMonthlyHourly
Entry00 yrs$83,166$6,931$40
Junior22 yrs$104,917$8,743$50
Mid-LevelTypical44 yrs$120,271$10,023$58
Senior66 yrs$138,184$11,515$66
Staff1010 yrs$179,127$14,927$86
Principal1414 yrs$214,953$17,913$103
Distinguished1818 yrs$223,909$18,659$108

Based on BLS OEWS percentile distribution. Actual salary depends on employer, skills, and negotiation.

Skills That Earn More — Customer Success Manager

Estimated premium above the Austin median based on market demand

CRM+4% ≈ +$5K/yr
QBR Delivery+4% ≈ +$5K/yr
Churn Prevention+4% ≈ +$5K/yr
Onboarding+4% ≈ +$5K/yr
Renewal Management+4% ≈ +$5K/yr

Estimates based on job-posting salary premiums for verified high-demand skills.

Customer Success Manager Intelligence Report

Career metrics and full compensation breakdown — from BLS demand data

Career Opportunity Score

Composite: demand growth × 1.4 + (100 − AI risk) × 0.4

B60/100
High RiskModerateExceptional
Demand Growth+22%/yr
AI Displacement Risk28% — Low
Risk-Adj. Salary Growth+2.6%/yr
Good: Solid career with steady demand. Upskill continuously to stay above automation floor.
BLS Official 10-yr OutlookFaster than average
+9%
Growth 2022–2032
+18K
New jobs projected
$135K
In 2 yrs
$145K
In 5 yrs
$165K
In 10 yrs

Total Compensation — Customer Success Manager

Beyond base salary: bonus, equity, and benefits

Total Comp Range
$180K$205K
per year
Base (66%)Bonus (13%)Equity (6%)Benefits (15%)
Base Salary
Median market rate
$127,948
Annual Bonus
Typical: 10–30% of base
$25,590
Equity (annualised)
~9% of base — RSUs/options
$10,876
Benefits Value
~22% — healthcare, 401k, PTO
$28,149
Total Comp (mid)
$192,563

Bonus, equity, and benefits are modelled estimates from category norms (not scraped from any single employer); base is BLS. Actual total comp varies by employer, level, and negotiation.

Typical Benefits for Customer Success Managers

— show

Often adds 20–35% to your effective pay

Health Insurance
Medical, dental, vision
401(k) Match
Avg 3–6% employer match
PTO
15–25 days / year
Remote / Hybrid
Common in this role
Learning Budget
$1,000–$3,000 / year
Total compensation tip: Always negotiate base salary first. Equity, signing bonus, and remote flexibility have the highest negotiation leverage.

Compare Customer Success Manager Salaries by City

How Austin, TX stacks up against other major markets

CityMedianP75vs US avg
Austin, TX (current)$127,948$161,988++11%
New York, NY$136,958$173,395++19%
San Francisco, CA$171,410$217,013++48%
Seattle, WA$168,974$213,929++46%
Boston, MA$154,512$195,620++34%
Chicago, IL$125,949$159,457++9%
Los Angeles, CA$127,657$161,620++10%
Denver, CO$145,009$183,588++26%
Washington DC, DC$163,621$207,152++42%

Official Salary Career GPS™

What should I do next as a Customer Success Manager?

O*NET · US Dept of Labor

Higher-paying roles in the same field

Frequently Asked Questions

What is the average Customer Success Manager salary in Austin, TX?

The median Customer Success Manager salary in Austin, TX is $128K per year (2026), based on BLS OEWS employer payroll data from 1.1 million employers. The top 25% earn $162K+ per year.

What is a good Customer Success Manager salary in Austin, TX?

The 75th percentile ($162K/yr) is the professional benchmark — what the top quarter already earns. It's a documented, negotiable target backed by BLS payroll data. Anything above the median ($128K) is above-average for this role in Austin, TX.

How much does a Customer Success Manager earn per hour in Austin, TX?

Based on the median annual salary of $128K, a Customer Success Manager in Austin, TX earns approximately $62/hr (2,080-hour work year). The P75 rate is ~$78/hr.

Is Austin, TX a good market for Customer Success Managers?

Austin, TX pays 11% above the US national average for this role. Demand for Customer Success Managers is growing 22% annually, and AI automation risk is rated low for this occupation.

How do I negotiate a higher Customer Success Manager salary in Austin, TX?

Cite the BLS P75 figure ($162K) — it is verifiable public data from government payroll records. Request the full compensation package: base + equity/bonus + benefits. Timing matters: negotiate at the offer stage, not after acceptance. Counter with a specific number, not a range.

What is the entry-level Customer Success Manager salary in Austin, TX?

Entry-level Customer Success Managers in Austin, TX (10th–25th percentile) earn roughly $82K–$101K per year, rising toward the $128K median with experience and in-demand skills.

What does a senior Customer Success Manager earn in Austin, TX?

Senior Customer Success Managers in Austin, TX — the top quartile up to the 90th percentile — earn about $162K–$200K per year, with the top 10% making $200K+.

How Is This Salary Calculated?

Every number is derived from a transparent, reproducible methodology — no estimates, no black boxes.

Where does the salary data come from?

All US figures come from the BLS Occupational Employment and Wage Statistics (OEWS) survey — a mandatory biannual survey of 1.1 million US employers who report actual payroll data.

How is the Austin figure calculated?

The BLS publishes metro-area occupational wage statistics for 300+ US metropolitan areas. For Austin, Official Salary uses the BLS metro premium ratio (metro median ÷ national median) and applies it to the national baseline.

What do P10, P25, P50, P75, and P90 mean?

These are salary percentiles from employer payroll records. P50 (median) means 50% of workers earn less. P75 means 75% earn less — this is the recommended negotiation anchor. P10 and P90 represent the bottom 10% and top 10% respectively.

How is take-home pay estimated?

Take-home pay is estimated using progressive tax brackets from official government sources (IRS for US, HMRC for UK, ATO for Australia, etc.). Social contributions (National Insurance, FICA, etc.) are added. These are estimates — actual take-home depends on deductions, filing status, and location.

How often is data updated?

US BLS salary data refreshes every 24 hours via the BLS public API. OECD international wages refresh monthly. ECB currency rates refresh every 4 hours.

Full formulas and source citations on the methodology page.

What a Customer Success Manager salary really means in Austin

Take-home pay, rent affordability, and remote benchmarking — on the $127,948 median.

Estimated take-home

$97,914/yr

$8,160/month net

Gross median
$127,948
Income tax
$20,246
Social / FICA
$9,788
Effective rate
23%

Federal income tax only (FICA included). State income tax varies. Single-filer estimate — not tax advice.

Rent affordability

15%

of take-home on a typical 1-bed (~$1,222/mo)

The 30% rule says housing should stay under 30% of take-home. Here it's comfortably within that line. After all living costs (~$2,910/mo), roughly $5,250/mo is left to save or invest.

Cost-of-living data for Austin; rent ≈ 42% of budget.

Remote vs onsite

$115,536$127,948

typical fully-remote benchmark range

Onsite Customer Success Managers in Austin earn the local median of $127,948. Fully-remote roles are usually benchmarked between the US median ($115,536) and the local rate — employers increasingly set remote pay by national or regional bands, not your city.

Compare all Customer Success Manager markets →
✓ Reviewed by the Official Salary Data TeamUpdated August 2026Source: BLS OES 2026Confidence: LowMethodology

How to reach the top 25% as a Customer Success Manager in Austin

The gap between a typical Customer Success Manager and the top quartile in Austin is $34,040/year — about $2,837/month more than the median. Reaching the 75th percentile ($161,988) usually comes down to seniority, in-demand specialisations, and negotiating from real data instead of hoping for a raise.

Salary trend data not available for this occupation.

Education Premium — Customer Success Manager

How degree level affects salary · ACS Census data

High School / GED
-25%
~$96K
Associate's Degree
-12%
~$113K
Bachelor's DegreeBASELINE
~$128K
Master's Degree
+25%
~$160K
Doctoral (PhD)
+18%
~$151K
Professional (MBA/JD/MD)
+45%
~$186K

Source: US Census Bureau ACS PUMS · BLS OES wage data.

Negotiation Deep-Dive

Get your data-backed negotiation opening ask and walking-away floor.

📊Your exact market percentile based on BLS distribution
🎯P75 target + 10% stretch as your opening ask price
🚪Walking-away floor so you know when to move on
Austin benchmarks
$128K
Market median
$162K
P75 target
$200K
Top 10%

Negotiation Calculator

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Customer Success Manager in Austin — Distribution
P10
$82K
P25
$101K
P50
$128K
P75
$162K
P90
$200K
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