BusinessOfficial Payroll Survey · 99/10010+ years
Staff / Lead Customer Success Manager Salary in Washington DC
2026 · Staff, lead, and principal-level professionals in the top 10% of earners.
$196,402/yr
Typical range: $177,610 – $219,728
P90 · BLS OEWS employer payroll data
Customer Success Manager salary by experience level in Washington DC
Customer Success Manager Salary Progression in Washington DC
From entry-level through staff — based on BLS OEWS percentile data
| Experience Level | Years | Percentile | Annual Salary | Monthly | vs Entry |
|---|---|---|---|---|---|
| Entry | 0 yrs | 0 yrs | $91,187 | $7,599 | — |
| Junior | 2 yrs | 2 yrs | $115,035 | $9,586 | +26% |
| Mid-Level | 4 yrs | 4 yrs | $131,870 | $10,989 | +45% |
| Senior | 6 yrs | 6 yrs | $151,510 | $12,626 | +66% |
| StaffThis page | 10 yrs | 10 yrs | $196,402 | $16,367 | +115% |
| Principal | 14 yrs | 14 yrs | $235,682 | $19,640 | +158% |
| Distinguished | 18 yrs | 18 yrs | $245,502 | $20,459 | +169% |
Current Salary
$196,402
Staff / Lead · 10+ years
Hourly: $94/hr
Next Level Target
$235,682
Principal · 14
+$39Kpotential uplift
Career Opportunity
60/100
Good
+22% demand · Low AI risk
Frequently Asked Questions
What is the staff / lead Customer Success Manager salary in Washington DC, DC?
Staff / Lead Customer Success Managers in Washington DC, DC earn approximately $196K per year (2026). This corresponds to the P90 range of BLS OEWS employer payroll data.
How much does a staff / lead Customer Success Manager make per hour in Washington DC, DC?
Based on $196K annually, the hourly rate is approximately $94/hr (2,080-hour work year).
How do I get from staff / lead to senior Customer Success Manager in Washington DC, DC?
The typical progression takes 2–4 years with consistent skill development, project leadership, and strategic job moves. A senior Customer Success Manager in Washington DC, DC earns $178K–$220K/yr.