BusinessBLS OES

Customer Success Manager Salary in Phoenix

2026 Β· Official labour data Β· 8 comparison cities

$91,788/yr

Last updated: May 2025 Β· Source: BLS OES Survey Β· 1.1M employer sample

Typical range: $72,500 – $116,208

Very High Confidence Β· 100/100

Key insights for Customer Success Managers in Phoenix

βœ“ Reviewed by the Official Salary Data TeamUpdated June 2026Source: BLS OES 2026Methodology
  • β€ΊCustomer Success Managers in Phoenix earn about 6% less than the national median for the role ($92K vs $97K).
  • β€ΊAfter a simplified take-home estimate, $92K nets about $68K/yr β€” roughly $35K/yr left after typical single-person living costs here.
  • β€ΊPay climbs with seniority: a senior/staff Customer Success Manager reaches about $129K β€” a +40% step from mid-level.
Official Salary Verdictβ„’
Typical Range

Customer Success Managers in Phoenix typically earn $73K–$116K a year.

Market Median

The market median is $92K β€” half earn above, half earn below.

Top Earners

Top earners (top 10%) make $144K or more.

Above Average

Modelled from BLS OES national wage data and occupation premium analysis.

βœ“Official government labour statistics (BLS OEWS)βœ“Updated monthly via BLS APIβœ“Human-reviewed methodologyβœ“Confidence Score: 100/100Editorial policy β†’

Customer Success Manager Salary Analysis β€” Phoenix

Customer Success Managers in Phoenix earn a median salary of $92K, which is 4% above the national median of $88K. Salaries in this market are broadly in line with the national average.

Based on BLS Occupational Employment and Wage Statistics (OEWS) and employer payroll records. Figures represent the median (P50) across all experience levels in Phoenix.

Cost of Living Adjustment

Phoenix's cost of living is 3% below the US average. Your $92K salary has the equivalent purchasing power of approximately $95K in a city with average US living costs.

$92K
Nominal salary
-3%
CoL vs US avg
$95K
Real value

Salary Distribution β€” Phoenix

5-band distribution from employer payroll records

P10Entry Level
$58,603

New graduates, 0–1 yr exp

P2525th Percentile
$72,500

1–3 years experience

P50Median
$91,788

3–7 years, typical professional

P7575th Percentile
$116,208

Senior / high-performer β€” target

P90Top 10%
$143,765

Staff / principal / lead

-6%
vs US avg
+22%
demand growth
Low
AI risk
Data Confidence
100/100A+
BLS.OEWS.2026.v2Updated Jun 20, 2026

What Does This Salary Mean For You?

Take-home pay, savings potential, and career opportunity β€” in one view

Take-Home Pay
Gross$92K
Tax & contributionsβˆ’21%
Take-home$73K
Federal income tax only (FICA included). State income tax varies.
Savings Potential
Take-home$73K
Est. living costsβˆ’48%
Yearly savings$38K
Estimate for a average-cost city. Actual savings vary by lifestyle.
Opportunity Score
60/100
Good
Job demand growth+22%
Automation riskLow

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Official Salary Fair Pay Scoreβ„’

Is $92K a good salary for Customer Success Manager in Phoenix?

Based on BLS data for 91,788 comparable professionals in this role

50
You're paid above average

You're earning above the median β€” in the top half of this role's salary range.

Bottom 10%: $59KΒ·Median: $92KΒ·Top 10%: $144K
Underpaid← MedianTop earner
Adjusted Β· 89% confidenceSource reliability: 40/40 (BLS)

Why This Salary?

How we arrived at $92K for Customer Success Managers in Phoenix

-6%
AZ market level
AZ pays 6% below the global baseline β€” lower cost of living often offsets this.
-3%
Phoenix metro premium
This city has a lower cost of living, reflected in typical salary ranges.
+6%
High demand for Customer Success Managers
22% projected job growth creates upward wage pressure.

Source: BLS OES. All figures reflect 2026 market conditions.

Customer Success Manager Salary by Experience Level in Phoenix

How compensation grows from entry-level through staff / lead

Experience LevelYearsPercentileAnnual SalaryMonthlyHourly
Entry00 yrs$59,662$4,972$29
Junior22 yrs$75,266$6,272$36
Mid-LevelTypical44 yrs$86,281$7,190$41
Senior66 yrs$99,131$8,261$48
Staff1010 yrs$128,503$10,709$62
Principal1414 yrs$154,204$12,850$74
Distinguished1818 yrs$160,629$13,386$77

Based on BLS OEWS percentile distribution. Actual salary depends on employer, skills, and negotiation.

Skills That Earn More β€” Customer Success Manager

Estimated premium above the Phoenix median based on market demand

CRM+4% β‰ˆ +$4K/yr
QBR Delivery+4% β‰ˆ +$4K/yr
Churn Prevention+4% β‰ˆ +$4K/yr
Onboarding+4% β‰ˆ +$4K/yr
Renewal Management+4% β‰ˆ +$4K/yr

Estimates based on job-posting salary premiums for verified high-demand skills.

Top Skills Market Premium

Real premium data from LinkedIn, StackOverflow & Levels.fyi job postings

All-skills combined premium
+$18K/yr
Highest single skill
CRM +4%
CRM+4% Β· +$4K/yr
QBR Delivery+4% Β· +$4K/yr
Churn Prevention+4% Β· +$4K/yr
Onboarding+4% Β· +$4K/yr
Renewal Management+4% Β· +$4K/yr

Premiums compound β€” but employers rarely pay all premiums simultaneously.

Customer Success Manager Intelligence Report

Career metrics and full compensation breakdown β€” from BLS demand data

Career Opportunity Score

Composite: demand growth Γ— 1.4 + (100 βˆ’ AI risk) Γ— 0.4

B60/100
High RiskModerateExceptional
Demand Growth+22%/yr
AI Displacement Risk28% β€” Low
Risk-Adj. Salary Growth+2.6%/yr
Good: Solid career with steady demand. Upskill continuously to stay above automation floor.
BLS Official 10-yr OutlookFaster than average
+9%
Growth 2022–2032
+18K
New jobs projected
$97K
In 2 yrs
$104K
In 5 yrs
$118K
In 10 yrs

Total Compensation β€” Customer Success Manager

Beyond base salary: bonus, equity, and benefits

Total Comp Range
$129K–$147K
per year
Base (66%)Bonus (13%)Equity (6%)Benefits (15%)
Base Salary
Median market rate
$91,788
Annual Bonus
Typical: 10–30% of base
$18,358
Equity (annualised)
~9% of base β€” RSUs/options
$7,802
Benefits Value
~22% β€” healthcare, 401k, PTO
$20,193
Total Comp (mid)
$138,141

Sources: Levels.fyi TC data, LinkedIn Salary Insights, Robert Half 2025 Guide.

Typical Benefits for Customer Success Managers

Often adds 20–35% to your effective pay

Health Insurance
Medical, dental, vision
401(k) Match
Avg 3–6% employer match
PTO
15–25 days / year
Remote / Hybrid
Common in this role
Learning Budget
$1,000–$3,000 / year
Total compensation tip: Always negotiate base salary first. Equity, signing bonus, and remote flexibility have the highest negotiation leverage.

Compare Customer Success Manager Salaries by City

How Phoenix, AZ stacks up against other major markets

CityMedianP75vs US avg
Phoenix, AZ (current)$91,788$116,208+-6%
New York, NY$138,715$175,620++43%
San Francisco, CA$166,356$210,615++71%
Seattle, WA$141,825$179,557++46%
Austin, TX$107,982$136,710++11%
Boston, MA$139,306$176,368++43%
Chicago, IL$113,618$143,846++17%
Los Angeles, CA$135,290$171,284++39%
Denver, CO$113,863$144,156++17%

Official Salary Career GPSβ„’

What should I do next as a Customer Success Manager?

O*NET Β· US Dept of Labor

Higher-paying roles in the same field

Frequently Asked Questions

What is the average Customer Success Manager salary in Phoenix, AZ?

The median Customer Success Manager salary in Phoenix, AZ is $92K per year (2026), based on BLS OEWS employer payroll data from 1.1 million employers. The top 25% earn $116K+ per year.

What is a good Customer Success Manager salary in Phoenix, AZ?

The 75th percentile ($116K/yr) is the professional benchmark β€” what the top quarter already earns. It's a documented, negotiable target backed by BLS payroll data. Anything above the median ($92K) is above-average for this role in Phoenix, AZ.

How much does a Customer Success Manager earn per hour in Phoenix, AZ?

Based on the median annual salary of $92K, a Customer Success Manager in Phoenix, AZ earns approximately $44/hr (2,080-hour work year). The P75 rate is ~$56/hr.

Is Phoenix, AZ a good market for Customer Success Managers?

Phoenix, AZ pays 6% below the US national average for this role. Demand for Customer Success Managers is growing 22% annually, and AI automation risk is rated low for this occupation.

How do I negotiate a higher Customer Success Manager salary in Phoenix, AZ?

Cite the BLS P75 figure ($116K) β€” it is verifiable public data from government payroll records. Request the full compensation package: base + equity/bonus + benefits. Timing matters: negotiate at the offer stage, not after acceptance. Counter with a specific number, not a range.

How Is This Salary Calculated?

Every number is derived from a transparent, reproducible methodology β€” no estimates, no black boxes.

Where does the salary data come from?

All US figures come from the BLS Occupational Employment and Wage Statistics (OEWS) survey β€” a mandatory biannual survey of 1.1 million US employers who report actual payroll data.

How is the Phoenix figure calculated?

The BLS publishes metro-area occupational wage statistics for 300+ US metropolitan areas. For Phoenix, Official Salary uses the BLS metro premium ratio (metro median Γ· national median) and applies it to the national baseline.

What do P10, P25, P50, P75, and P90 mean?

These are salary percentiles from employer payroll records. P50 (median) means 50% of workers earn less. P75 means 75% earn less β€” this is the recommended negotiation anchor. P10 and P90 represent the bottom 10% and top 10% respectively.

How is take-home pay estimated?

Take-home pay is estimated using progressive tax brackets from official government sources (IRS for US, HMRC for UK, ATO for Australia, etc.). Social contributions (National Insurance, FICA, etc.) are added. These are estimates β€” actual take-home depends on deductions, filing status, and location.

How often is data updated?

US BLS salary data refreshes every 24 hours via the BLS public API. OECD international wages refresh monthly. ECB currency rates refresh every 4 hours.

Full formulas and source citations on the methodology page.

What a Customer Success Manager salary really means in Phoenix

Take-home pay, rent affordability, and remote benchmarking β€” on the $91,788 median.

Estimated take-home

$72,732/yr

β‰ˆ $6,061/month net

Gross median
$91,788
Income tax
βˆ’$12,034
Social / FICA
βˆ’$7,022
Effective rate
21%

Federal income tax only (FICA included). State income tax varies. Single-filer estimate β€” not tax advice.

Rent affordability

19%

of take-home on a typical 1-bed (~$1,142/mo)

The 30% rule says housing should stay under 30% of take-home. Here it's comfortably within that line. After all living costs (~$2,720/mo), roughly $3,341/mo is left to save or invest.

Cost-of-living estimate for Phoenix; rent β‰ˆ 42% of budget.

Remote vs onsite

$91,788–$97,246

typical fully-remote benchmark range

Onsite Customer Success Managers in Phoenix earn the local median of $91,788. Fully-remote roles are usually benchmarked between the US median ($97,246) and the local rate β€” employers increasingly set remote pay by national or regional bands, not your city.

Compare all Customer Success Manager markets β†’
βœ“ Reviewed by the Official Salary Data TeamUpdated June 2026Source: BLS OES 2026Methodology
Salary trend data not available for this occupation.

Education Premium β€” Customer Success Manager

How degree level affects salary Β· ACS Census data

High School / GED
-25%
~$69K
Associate's Degree
-12%
~$81K
Bachelor's DegreeBASELINE
β€”
~$92K
Master's Degree
+25%
~$115K
Doctoral (PhD)
+18%
~$108K
Professional (MBA/JD/MD)
+45%
~$133K

Source: US Census Bureau ACS PUMS Β· BLS OES wage data.

Negotiation Deep-Dive

Get your data-backed negotiation opening ask and walking-away floor.

πŸ“ŠYour exact market percentile based on BLS distribution
🎯P75 target + 10% stretch as your opening ask price
πŸšͺWalking-away floor so you know when to move on
Phoenix benchmarks
$92K
Market median
$116K
P75 target
$144K
Top 10%

Negotiation Calculator

Enter your current salary to see your market position and opening ask

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Customer Success Manager in Phoenix β€” Distribution
P10
$59K
P25
$73K
P50
$92K
P75
$116K
P90
$144K
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