BusinessOfficial Payroll Survey · 99/10010+ years
Staff / Lead Customer Experience Manager Salary in New York
2026 · Staff, lead, and principal-level professionals in the top 10% of earners.
$205,163/yr
Typical range: $185,533 – $229,530
P90 · BLS OEWS employer payroll data
Customer Experience Manager salary by experience level in New York
Customer Experience Manager Salary Progression in New York
From entry-level through staff — based on BLS OEWS percentile data
| Experience Level | Years | Percentile | Annual Salary | Monthly | vs Entry |
|---|---|---|---|---|---|
| Entry | 0 yrs | 0 yrs | $95,254 | $7,938 | — |
| Junior | 2 yrs | 2 yrs | $120,167 | $10,014 | +26% |
| Mid-Level | 4 yrs | 4 yrs | $137,752 | $11,479 | +45% |
| Senior | 6 yrs | 6 yrs | $158,269 | $13,189 | +66% |
| StaffThis page | 10 yrs | 10 yrs | $205,163 | $17,097 | +115% |
| Principal | 14 yrs | 14 yrs | $246,196 | $20,516 | +158% |
| Distinguished | 18 yrs | 18 yrs | $256,454 | $21,371 | +169% |
Current Salary
$205,163
Staff / Lead · 10+ years
Hourly: $99/hr
Next Level Target
$246,196
Principal · 14
+$41Kpotential uplift
Career Opportunity
54/100
Moderate
+18% demand · Low AI risk
Frequently Asked Questions
What is the staff / lead Customer Experience Manager salary in New York, NY?
Staff / Lead Customer Experience Managers in New York, NY earn approximately $205K per year (2026). This corresponds to the P90 range of BLS OEWS employer payroll data.
How much does a staff / lead Customer Experience Manager make per hour in New York, NY?
Based on $205K annually, the hourly rate is approximately $99/hr (2,080-hour work year).
How do I get from staff / lead to senior Customer Experience Manager in New York, NY?
The typical progression takes 2–4 years with consistent skill development, project leadership, and strategic job moves. A senior Customer Experience Manager in New York, NY earns $186K–$230K/yr.